Veterinary Clinic Assistant

Purpose: The Clinic volunteer will provide front desk assistance. This is a great position to gain experience in a veterinary clinic environment. Due to liability issues, this position does not involve handling animals belonging to the public.

Shifts: Shifts are available Monday - Saturday

Reports to: Veterinary Services Manager

Duties Include:

·         Answering Phones

·         Data Entry

·         Spot Cleaning

·         Other duties as assigned

Age Requirements

·         Veterinary Clinic Volunteers must be 18 and over

Skills and Qualities Needed

·         Extremely reliable when scheduled for a shift

·         Ability to take direction

·         Attention to detail

·         Organized

·         People oriented

·         Professional and courteous phone manner

·         Comfortable dealing with people of diverse backgrounds in a professional, non-judgmental manner

·         Ability to deal with potentially difficult clients and situations.

·         Positive and solution oriented

·         Flexibility and willingness to do a variety of tasks

·         Help facilitate a “Culture of Development” within the organization: treating each person with respect, courtesy, and ensuring that they leave the East Bay SPCA having had the best experience possible, with the hope that they may become financial supporters of the organization.

Training Required

·         Volunteer Orientation

·         On the job training in the Vet Clinic

Tools Required

·         EBSPCA Apron ($10)

·         Badge (provided)